When an accident occurs, it is imperative you are prepared and have all the necessary tools available to mitigate unintended problems. Chevy Chase Acura, based on Insurance Information Institute (III) recommendations, has created this step by step guide to offer the following information and advice to all our customers.
MAKE SURE YOU ARE OK
If injured call 911 or, if you unable to do so, ask someone else for assistance. If you are seriously injured, remain calm and try not to move.
ASSESS POSSIBLE INJURIES ON PASSANGERS
Make sure everyone is safe. If anyone is hurt call 911. If the passenger is seriously injured, do not move him.
GET TO SAFETY
Turn off your engine. In the event you cannot move your vehicle, leave it where it is and get yourself to safety. Be cautious when engaging with other drivers involved in the accident and AVOID MAKING ANY STATEMENTS THAT CAN BE USED AGAINST YOU.
CALL THE AUTHORITIES
Call the police immediately, no matter how minor the accident. Some states, by law, require doing so. You will need a police report in order to make a claim with your insurance provider.
ASSESS DAMAGE TO THE CAR
If possible, walk around the vehicle and review the extent of the damage.
GATHER INFORMATION AND EVIDENCE
While insuring your own safety and helping others in need, stay calm. It is important to collect the following information:
FILE A POLICE REPORT
Having a police report is crucial, especially if anyone is injured. Ask for the names and the badge numbers of the officers as well as a copy of the police report. If the police didn’t come to the scene of the accident, you can file the accident report at the nearest police department as well as their website.
GET THE CLAIMS PROCESS STARTED
Notify your insurance company as soon as possible, even, if possible, while you’re at the scene. They will give you further advice as to what they need from you and what to do.
Following these steps will help protect you from unintended problems and consequences. We recommend you always have a copy of this information in the glove compartment of your car.