Acura and Honda Certified Collision Repair Facility

Acura Body Shop Specific Training To Be Certified

In addition to the I-CAR Gold Class designation, each ProFirst Acura auto body shop has received Acura-specific training through I-CAR. The training provides Acura-specific information about vehicle construction materials and general repair considerations, specific repair procedures, manufacturer’s position statements relative to vehicle repair, hybrid electric and alternative fuel vehicle repair considerations, and more.

When you need collision repair, consider Chevy Chase Acura, a ProFirst Certified Acura body shop.

Acura is committed to providing safety for everyone, in the way Acura cars are built, and in the way they are repaired after a collision. Due to the increasing application of on-board safety, collision avoidance technology, and advanced materials in vehicle manufacturing, the collision repair industry and repair technology are evolving with increasing speed and intensity.

Today, it takes a highly-qualified Acura body shop to properly repair an Acura automobile – one with training, skill, the proper tools and equipment and the latest repair information. It takes a shop dedicated to their craft – a ProFirst Certified shop. Is your shop ready to meet the evolution of collision repair head-on?

Acura Body Shop Specific Certification Requirements

Basic Knowledge and Skill Requirements

In order to qualify, and continue to be qualified for the ProFirst Certified program, your shop must be at least one of the following:

• I-CAR Gold Class Professionals Shop or VeriFacts VQ or Medallion Shop

Training Requirements

A shop may satisfy the Honda/Acura specific training via option #1 or option #2 below. Each role must complete the Honda/Acura specific training as provided by I-CAR, on-line via I-CAR’s website. One person may not satisfy the requirements for multiple roles.

1. At least one structural technician, one nonstructural technician, and one estimator.

OR

2. At least two structural technicians and one estimator.

Shops are required to have at least one technician (preferably a structural technician), complete the ST035L01 M.I.G Brazing Hands-On Skill Development course offered by I-CAR.

CSI System

Shops must maintain a Customer Care (CSI customer contact) system

Tools and Equipment

Have and maintain tools and equipment as required by American Honda.

Facility Standards

Maintain prescribed facility standards including but not limited to cleanliness, adequate customer parking, safety, security, work processes, and customer communication.

Third-Party Inspections

To determine a shop’s initial qualification, and for each succeeding year that shop chooses to participate, shops will be inspected by a third-party independent auditor.

When an accident happens, it can be hard to know who to trust with your vehicle. Our certification through the Honda/Acura Pro First program is important to help give the people of our community peace of mind. With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.

We’ve worked hard to stay ahead of the curve in the collision repair industry. This official recognition from Acura demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.